Digital Concourse announces Opt-in Query™ and Collaboration digital networking solution

 New software solution connects people using similar systems on a confidential, personal basis in ways not met through traditional networking opportunities.

(Minneapolis, Minnesota) — Digital Concourse, a leader in innovative web-based solutions for event administration, targeted electronic marketing and survey management, today announced Opt-in Query™ and Collaboration digital networking solution. Opt-in Query™ is a new, confidential communications tool available for free to registered participants of Digital Concourse’s Digital Concourse.com Customer Management Solutions customer profile event administration program.

Digital Concourse’s powerful Opt-in Query™ and Collaboration technology permits and promotes customer/member communication and collaboration to further enhance and cement the Digital Concourse client’s relationship with its customer base. Through sophisticated search criteria, opt-in users can find and communicate freely with others of similar professional interests for collaboration and knowledge transfer. Opt-in Query™ is a vehicle that fulfills a previously unmet networking need — one that is easy, fast, low-cost, confidential and secure. For companies offering Opt-in Query™ it leads to new ideas, new products and services, as well as fostering greater customer loyalty and satisfaction.

According to Eric Lopez, president of Digital Concourse, the Opt-in Query™ solution was developed as an added benefit of Digital Concourse’s unique event administration program. “One of the principle features of the Digital Concourse.com Customer Management Solutions program is the collection of key information through everyday interaction with customers,” Lopez said. “This information is gathered naturally, freely and confidentially as user-customers register online via the Digital Concourse system for corporate activities like conventions, user group meetings, surveys, newsletters, support sites and other events. Input by users is continually collected and added to information previously given by them,” he said.   Amy Johnson, Project Manager, IT Business Services of Great River Energy says "This capability opens up a whole new opportunity for collaboration which typically was only available at annual or regional conferences – and it’s right on the desktop, right when it’s needed.”

“If your customers are interacting with you through events, surveys and meetings, they will seamlessly and naturally enter the Digital Concourse environment. It is this activity that allows Digital Concourse to continually keep the customer information incredibly current — better than any other system available on the market to date,” Lopez said.
At the foundation of its leading edge services and technologies is Digital Concourse’s customer-centric culture that is totally focused on client success and value long-term relationships.

About Digital Concourse
Digital Concourse, Minneapolis, Minnesota, is a privately held customer-centric leader in innovative web-based solutions for capturing and managing customer intelligence, comprehensive event and convention administration, survey management, and targeted electronic marketing. Digital Concourse provides clients with an unprecedented level of options and complete control over their event along with groundbreaking technologies that capture extensive customer data for use in understanding customer interests and needs, target marketing, promoting collaboration, improving service, product development, strategic planning, and cementing mutually successful customer relationships. More information can be found on the company’s website, www.digitalconcourse.com.

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